FAQs

If your questions aren’t answered here, please contact us at Catch His Vibes. We’re happy to help!

ORDERING…

When can I expect to get my stuff?

Your order will ship within 24 hours. Please keep in mind that deliveries may be delayed due to COVID 19.

Where's my package?

Please refer to the tracking information provided in your shipping confirmation email.

Oops! How do I change/cancel my order?

Please adjust or cancel your order within one hour of placing the original order.

What ways can I pay?

PayPal or Credit Card (Visa/MC/Discover/American Express)

I didn't get my stuff…now what should I do?

Check your tracking information provided in your shipping confirmation email. If it shows “delivered” please contact your local post office.

I want to ship to my soldier…can I use an APO/FPO address?

YES!!! We would LOVE to!  We have military officers in our family!  We SUPPORT OUR TROOPS!

Can I order a bunch of stuff for my group?

YES! We do custom/group orders! Please email us so we can learn more about your group or occassion! catchhisvibes@gmail.com

SHIPPING…

When can I expect to get my stuff?

Your item will ship within 24hours. Please keep in mind that deliveries may be delayed due to COVID 19.

Orders ship either First Class Mail or Priority Mail. 

PRODUCTS…

Where can I learn about the fabric and materials of the products?

There are detailed descriptions on each product page.

Oh no! Other folks have bought out the stuff I want! What now? Can you put me on a wait list?

Availability of products are reflected on the website. However, we would love to see what we can do for you! Please email us and we will try to help you! catchhisvibes@gmail.com